D365 HR FinOps CDS Integration : Resolving date time conversion issue

The integration between Microsoft Dynamics 365 Human Resource (Talent) and Finance & Operations (FinOps) is pretty much out of the box. Talent entities are instantly synched with the Power Platform entities (read more about it here), and the integration from Talent to FinOps can be configured from the Power Platform admin portal (more info on the official Microsoft docs). There is an issue up till now April 2020 (FinOps v10.0.9) that causes the date fields to be formatted wrongly in FinOps if you are not working with en-us date format and UTC time zone.

Date and Time in UTC

When Talent writes a date and time value to the database, it stores the data in UTC and en-us format. This allows users to see any Date and Time data relative to the time zone defined in their user options. As per MS docs, HR > Understand Date and Time fields, when using external sources like DMF to view or author data, it is important to keep in mind that the¬†Date and Time¬†values are considered by default to be in UTC regardless of the time zone of the user’s computer or their current user time zone settings.

The date conversion issue

The en-us date format and UTC time zone cause an issue if you are using a date time zone other than UTC/en-us. The data integration between CDS and FinOps takes the UTC date and converts it to the locale format and FinOps DMF settings converts it again. This dual conversion is causing the issue.

The following is an example using the en-GB date format and UTC+1 time zone for the Job Position entity (activation and retirement date fields).

We first create a job position 000729 in Human Resource with duration 2nd March 2020 to 7th May 2020 in UK date format.

Human Resources – Job Position 000729

The dates for job position 000729 look 1 hour earlier due to UTC time zone in CDS, therefore the user sees them from 1st March 23:00 to 6th May 22:59.

The problem occurs in FinOps because the resulting date range after the integration with CDS is 4th January to 6th June 2020. Not only there is a time zone difference but also the day and month values swapped which creates completely wrong dates.

FinOps – Job Position 000729 showing wrong dates in UK format after integration with CDS entities

Issue resolution

Until there is an official fix for this this, fortunately you can resolve it with a configuration in DMF data source properties. If you look at the DMFEntityWriter class it uses the DMFDataSourceProperties table in FinOps to convert the date time. We therefore need to tell DMF that the date format we need is en-us & GMT time zone to avoid the second conversion.

Let’s first check which source data format is the CDS integration using. By looking at the import projects job history you can see that the source data format used for the standard CDS to FinOps integration is CSV-Unicode.

By double-clicking on the source data format (or from Data Management workspace > Configure Data Source tile > select CSV-Unicode source data format) you will open the DMF data source properties form. Change the timezone to Coordinated Universal Timezone and Language as En-US to avoid the second conversion from regional settings as shown below.

In summary, to resolve the issue :

  • Open D365 FinOps
  • Open the Data Management Workspace
  • Click on the “Configure data source” tile
  • Select and click on CSV-Unicode
  • Change the Timezone to Coordinated Universal Timezone and Language as En-US in the regional settings tab